Governor Brown, Legislators announce sweeping reforms to California Public Utilities Commission

In case you missed it, Governor Edmund G. Brown Jr. today released the following:

SACRAMENTO – Governor Edmund G. Brown Jr., Assemblymember Mike Gatto (D-Glendale) and Senators Jerry Hill (D-San Mateo) and Mark Leno (D-San Francisco) today announced a sweeping package of reforms to bolster governance, accountability, transparency and oversight of the California Public Utilities Commission (CPUC).

“These reforms will change how this commission does business,” said Governor Brown. “Public access to meetings and records will be expanded, new safety and oversight positions will be created and ex parte communication rules will be strengthened.”

“These reforms mark a new beginning for the CPUC. The commission will become transparent and accountable to Californians and focused on the safety of our communities,” said Assemblymember Gatto, chair of the Assembly Utilities and Commerce Committee. “I want to thank my colleagues in the Legislature and Governor Brown for their support of these key reforms.”

“It’s been a long road, and we still have much work to do if we are to build the CPUC that the state deserves,” said Senator Hill, whose district includes the City of San Bruno. “Today we take a strong step forward with principles that underscore our shared commitment to an organization that will better serve Californians, ensure their safety and merit their trust.”

“The principles are a blueprint for a CPUC that is focused, efficient, working in the public interest, and most notably, transparent and accountable,” said Senator Leno. “The changes agreed to by the Commission and the Governor in SB 215 apply enhanced ex parte communication rules targeting the abuses of the past and ensure independent prosecution and stiff penalties for those who would violate the public trust. I offer my thanks to Governor Brown, the Commission, my joint author Senator Hueso, all my legislative colleagues and The Utility Reform Network for their commitment to reforming our Public Utilities Commission.”

The Governor’s Office will work closely with the Legislature and impacted entities in the administration to move forward with these reforms in the months ahead. Complete details of the reform package are below.

Principles for Reform: Governance, Accountability, Transparency and Oversight of the California Public Utilities Commission

Increasing the CPUC’s focus and expertise by relocating responsibilities and making logistical changes that improve the commission’s ability to function.

–Transfer the implementation and enforcement of the following CPUC transportation responsibilities to departments within the California State Transportation Agency (e.g., California Department of Motor Vehicles primarily for licensing, registration, evidence of insurance and select investigations and the California Highway Patrol primarily for enforcement and select investigations) through the Governor’s Reorganization Plan process:
>Passenger Stage Corporations
>Charter-Party Carriers (including Transportation Network Companies)
>Household Goods Carriers
>Other carriers subject to CPUC registration requirements (for-hire vessel carriers, commercial air operators, private carriers of passengers and interstate carriers)

–Assess State Telecommunications governance by January 1, 2018.

–Establish cross-agency secondments (for example, with the Division of Oil, Gas, and Geothermal Resources, California Air Resources Board, etc.) to foster coordinated actions and exchange of information and facilitate cultural change.

–Work with state colleges and universities to develop and offer curricula specific to the regulation and oversight of utilities.

–Authorize the CPUC to hire and locate employees in San Francisco, Los Angeles and Sacramento.

–Require CPUC voting meetings to be held in various regions of the state.

–Provide statutory authority to consider outside reports from state, federal and academic sources.

–Allow a commissioner to issue an Alternate Proposed Decision (APD) at any time before the Commission votes (current law requires issuance of the APD simultaneous to the issuance of the Presiding Administrative Law Judges issuance of their Proposed Decision.).

Enacting reforms to make it easier for the public and watchdog groups to participate in CPUC proceedings.

–Prohibit former regulated utility executives from serving on the Commission for 2 years.

–Allow any California agency to participate in CPUC proceedings without official party status.

–Authorize the California Attorney General to bring an enforcement action in superior court against a decisionmaker or employee of the commission who violates the ex parte communication requirements.

Reforming the ex parte rules to establish a more ethical environment that is fair to all parties, while providing flexibility for entities to contact their appointed officials.

–Ex Parte:
>Adjudicatory proceedings: maintain the current prohibition on ex parte communications.
>Quasi-legislative proceedings: allow commissioners to meet freely, particularly with members of the public, to gain perspective and become more educated on the subject area.
>Ratesetting proceedings: require commissioners and interested persons to disclose and promptly log and post the content of ex parte communications online. Failure to timely report shall result in penalties enforced by either the CPUC or the California Attorney General.
>The CPUC may apply additional limits on ex parte communication in ratesetting or quasi-legislative proceedings as circumstances may warrant.

–Allow intervenor compensation for substantial contribution including when a party does not participate in a settlement.

–Subject the CPUC to the judicial review provisions of the California Public Records Act and revisions to improve the CPUC public records and confidentiality statute (§ 583) to retain confidentiality with a more timely release of public information.

–Require documents distributed to service lists be docketed.

–Require transcripts to be made publicly available promptly.

–Require representatives of organizations that lobby the CPUC to register, much like the rules followed in the Legislature.

–Allow commissioners to deliberate on ratesetting proceedings if no hearing has been held. Current law allows commissioners to meet and deliberate only when a hearing is required for resolution of the proceeding.

–Make administrative record more open in quasi-legislative proceeding by not applying the formal rules of evidence.

–Allow commissioners to discuss administrative and managerial issues in closed meetings.

–Enter public comments into the record and develop an e-comment system to make commenting more accessible.

–Establish thresholds for the reasonable and timely resolution of proceedings with enhanced CPUC authority to conclude proceedings in cases exceeding those thresholds.

–Ensure the CPUC appoints all senior executive staff who report directly to the CPUC, including the Executive Director, the General Counsel, the Internal Auditor and the Chief Administrative Law Judge.

Oversight and Safety
Enacting sweeping ethics reforms, which have been elusive or are completely unprecedented.

–Create an Ethics Ombudsperson who any CPUC employee or member of the public can contact at any time with any concern and who is responsible for enhanced ethics training for all CPUC staff and commissioners, on everything from gift and travel ethics to ex parte compliance.

–Codify the creation of the Deputy Director for Safety with plenipotentiary power to “red tag” any unsafe facility, process or activity.

–Require the CPUC to work with the Nuclear Regulatory Commission to expedite relocation of spent fuel currently stored at the San Onofre Nuclear Generation Station to an independent spent fuel storage installation.

–Increase oversight of excavation and improve enforcement of dig-in safety laws.

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Technological Innovations Saving You Time at the DMV

Yesterday, TechWire ran a story about the successful launch of the iBook version of the 2015 California Driver Handbook for the Apple iPad tablet and Mac computers. The California Department of Motor Vehicles released the useful electronic handbook that helps applicants study for the DMV driver license exam and brush up on California’s rules of the road.

By providing the handbook in a digital form, the DMV has added instructional videos, interactive and dynamic diagrams, and instant feedback quizzes, all of which help aspiring California drivers better prepare for their written test. You can read more about the release of the iBook version of the handbook here, view a demonstration video here and download a copy of the iBook here.

Nearly 4,000 copies of the iBook version of the handbook have already been downloaded since its launch on February 27, 2015 just two weeks ago. The DMV released the 2015 iBook Driver Handbook in English and Spanish. This popularity has already surpassed the 2013 iBook version, which was only downloaded 3,600 times, according to the DMV.

This iBook, as well as the print version of the DMV Driver Handbook, commemorate the 100 year anniversary of the California DMV.

The DMV iBook driver handbook isn’t the only example of DMV’s commitment to technology and innovation. Here are a few other examples of how the DMV continues to innovate to improve customer service:

  • TouchScreen Terminals for Taking the Written Test: This method of test taking is not the only one, but is predominantly used at over 153 of 174 DMV offices and processing centers. It saves time for DMV and customers.
  • Self-Service Terminals for Renewing Vehicle Registration: At 50 offices, customers can go straight to a Self-Service Terminal to complete their vehicle registration renewal. To date, these terminals have helped complete over 3 million renewals—that’s 3 million transactions that didn’t have to wait in line to be completed. Self-Service Terminals allow you to complete your registration renewal or file for Planned Non-Operation (PNO) Status without waiting in line. Multiple payment methods are offered and a registration card and sticker or PNO Acknowledgement are printed at the terminal after the completion of your transaction.
  • Online Options for Many Transactions: Since 1996 DMV has been serving the motoring public through the internet. Today, customers can complete a wide variety of transactions–vehicle registration renewals, address changes, reporting the sale of a vehicle, a driver or vehicle record request, or even a drivers license renewal—without ever setting foot in a DMV office. Please click here to see the online services DMV offers.
  • Snail Mail and Phone Calls Too: Of course, sometimes the easiest thing is to lick a stamp or pick up the phone. If you’re not online, or unable to get to a DMV office, you can still submit vehicle registration renewals and some license renewals by traditional mail or calling 1 (800) 777-0133.

All these innovations, whether it’s a new interactive learning tool for preparing for your written test, or easy and convenient ways to do business without having to visit the DMV, help improve customer service and save time. Stay tuned for even more innovations on the horizon, as DMV is always looking for new and better ways to help serve.

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DMV Extends Office Hours and Adds Appointments For First-Time Driver License Applicants

SACRAMENTO—The California Department of Motor Vehicles (DMV) today announced that it is extending office hours and adding appointment opportunities to support the issuance of all original driver licenses, including licenses that will be issued under AB 60 starting on January 2, 2015.

“DMV is committed to providing excellent customer service to all Californians,” said DMV Director Jean Shiomoto. “Customers with appointments have much shorter wait times, and now all customers seeking new driver licenses will have extra appointment opportunities.”

DMV anticipates processing approximately 1.4 million additional driver license applications during the first three years after implementation of AB 60. Some of the additional services DMV will be offering include:

  • Extended Saturday office hours by appointment for all new driver license applicants at up to 60 DMV field offices across California starting Saturday, January 3, 2015.
  • Increased number of available appointments in many field offices that will hire additional staff.
  • New driver license applicants will be able to schedule appointments with the DMV up to 90 days in advance, double the current 45-day window.
  • Starting December 1, 2014, all first-time driver license applicants must make an appointment to visit their local DMV office. However, four new driver license processing centers will continue to offer walk-in (and appointment) service: Lompoc, Stanton, Granada Hills (all opening November 17, 2014) and San Jose (opening December 1, 2014). Appointments are recommended.

These additional services will be available to all customers seeking an original driver license—meaning the applicant’s first license received in California—whether under AB 60 or otherwise. Customers applying for an original driver license will need to do the following:

  • Make an appointment to visit a DMV field office up to 90 days in advance (or walk-in or appointment at the temporary driver license processing centers in Lompoc, Stanton, Granada Hills or San Jose)
  • Study for the driver license exam
  • Complete a driver license application form (DL 44) available at the DMV office
  • Provide DMV with either:
    1. Social security number and proof of identity and legal presence; or
    2. Proof of identity and California residency under AB 60. Last week, DMV posted the list of documents that applicants will need to bring to DMV to obtain a new driver license under AB 60. Details regarding these documents are available on the AB 60 webpage at
  • Pass a vision test, TouchScreen knowledge (written) test, and if applicable, a road sign test
  • Give a thumb print
  • Have a picture taken
  • Schedule a future appointment for the behind-the-wheel driving test

Applicants under 18 applying for an original driver license will also need to submit proof of driver education completion. For further information about obtaining a new driver license, refer to the California Driver Handbook or visit

It is easy to make an appointment to come into a DMV field office; you can make an appointment online, use the DMV now app, or call 1-800-777-0133. Appointments are available up to 90 days in advance for new driver licenses and 45 days in advance for other services.

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